Managing Account Access

What Are the Different Types of Users?

Admin Users
Admin users are authorised to make online purchases and have access to the Billing tab which contains financial information.

Each account will have one Admin user who is named as the Key User. They will be responsible for overall account management and can manage permissions for the other account users. The Key User will also be the point of contact for any changes in account activity.

In the event that you need to change your Key User, please contact your account manager.

Buyers
Buyers are only authorised to place orders and do not have access to financial information, such as invoices.

Non-web Users
These are account contacts that have not set up a personal profile on our website, but will be displayed as part of the company's profile.

Non-web Users can create an online profile by registering on the ParkerSteel website and adding the company's account number in the Link to Account box.

Where Can I Manage Account Access?

If you are a Key user, open your Customer Dashboard and navigate to the Users tab. From here, you can select a user to edit and change their role and permissions.

One-Click Ordering: One-Click Ordering can be activated or deactivated for individual users. The Key User will be notified if One-Click Ordering has been activated for an account. Learn more about this payment type by reading our One-Click Ordering support card.

PIN Status: PIN Status can be activated or deactivated for order placement using a PIN linked to your account. Learn how to set up a PIN and use it by reading our PIN Help support card.